{"id":18067,"date":"2017-04-19T07:26:34","date_gmt":"2017-04-19T05:26:34","guid":{"rendered":"https:\/\/www.topdesk.mom\/hu\/?p=18067"},"modified":"2024-09-10T11:36:10","modified_gmt":"2024-09-10T09:36:10","slug":"a-felho-elonyei","status":"publish","type":"post","link":"https:\/\/www.topdesk.mom\/hu\/blog\/a-felho-elonyei\/","title":{"rendered":"A felh\u0151 el\u0151nyei a szolg\u00e1ltat\u00e1smenedzsment ter\u00fclet\u00e9n"},"content":{"rendered":"<p>Egy szoftver fenntart\u00e1sa bonyolult \u00e9s dr\u00e1ga lehet. Gondolt\u00e1l m\u00e1r a rejtett k\u00f6lts\u00e9gekre, \u00e9s hogy ez mit jelenthet a szervezet sz\u00e1m\u00e1ra? Ebben a cikkben \u00f6sszeszedt\u00fck azokat az \u00e9rveket, amelyek alapj\u00e1n \u00e9rdemes elengedni a dolgok birtokl\u00e1s\u00e1t, \u00e9s ink\u00e1bb szolg\u00e1ltat\u00e1sk\u00e9nt gondolni r\u00e1juk.<\/p>\n<p>Egy szoftver fenntart\u00e1s\u00e1nak \u00e1tlagos k\u00f6lts\u00e9gei k\u00f6z\u00e9 tartozik p\u00e9ld\u00e1ul a friss\u00edt\u00e9sek \u00e9s verzi\u00f3v\u00e1lt\u00e1s, integr\u00e1ci\u00f3s k\u00f6vet\u00e9si d\u00edj, hardverv\u00e1s\u00e1rl\u00e1s \u00e9s -fenntart\u00e1s, \u00e9s m\u00e9g sok m\u00e1s.<\/p>\n<p>De vajon mi a megoszl\u00e1s a l\u00e1that\u00f3 \u00e9s l\u00e1thatatlan k\u00f6lts\u00e9gek k\u00f6z\u00f6tt?<\/p>\n<p>\u00c1tlagban a licencd\u00edj az \u00f6sszes kiad\u00e1snak csup\u00e1n 9%-a. De akkor mit tehet\u00fcnk? Mik az alternat\u00edv\u00e1k?<\/p>\n<p>A felh\u0151alap\u00fa megold\u00e1sok (m\u00e1s n\u00e9ven SaaS, azaz Software as a Service) egyre n\u00e9pszer\u0171bbek vil\u00e1gszerte, \u00e9s nem v\u00e9letlen\u00fcl: hat\u00e9konyak. Els\u0151 r\u00e1n\u00e9z\u00e9sre a befektet\u00e9s nagyobbnak t\u0171nhet, de amit \u00e9rdemes felismerni, az az, hogy mit kapunk cser\u00e9be: az eszk\u00f6z birtokl\u00e1s\u00e1nak k\u00f6lts\u00e9ge (TCO, Total Cost of Ownership) alacsonyabb, a kiad\u00e1sok pedig megj\u00f3solhat\u00f3bbak, \u00edgy jobban tudsz az \u00fczleti tev\u00e9kenys\u00e9gekre koncentr\u00e1lni.<\/p>\n<p>C\u00e9g\u00fcnkn\u00e9l t\u00f6bb mint 1200 SaaS k\u00f6rnyezetben m\u0171k\u00f6d\u0151 TOPdesket kezel\u00fcnk \u00e9s tartunk fenn szak\u00e9rt\u0151 csapatunkkal. Az \u00fczemeltet\u00e9s m\u00e9rt\u00e9ke miatt mi ezt kisebb hardver- \u00e9s munka\u00f3ra-befektet\u00e9ssel meg tudjuk oldani, mintha egy c\u00e9gnek mindent null\u00e1r\u00f3l kellene fel\u00e9p\u00edtenie.<\/p>\n<p>Ez a felh\u0151alap\u00fa megold\u00e1sok hatalmas el\u0151nye. Sok\u00e9ves tapasztalatunk seg\u00edt a hatalmas mennyis\u00e9g\u0171 szoftverk\u00f6rnyezet kezel\u00e9s\u00e9ben \u00e9s monitoroz\u00e1s\u00e1ban, mik\u00f6zben folyamatosan t\u00e1j\u00e9koztatjuk az \u00fcgyfeleinket is. Ez cs\u00f6kkenti a negat\u00edv hat\u00e1sok m\u00e9rt\u00e9k\u00e9t \u00e9s n\u00f6veli az \u00fcgyf\u00e9lel\u00e9gedetts\u00e9get.<\/p>\n<h2>Mi\u00e9rt \u00e9rdemes azonnal megkapni a friss\u00edt\u00e9seket?<\/h2>\n<p>Az igazs\u00e1g az, hogy egy szoftverben mindig lesz n\u00e9h\u00e1ny bug. A legt\u00f6bbsz\u00f6r nem az a probl\u00e9ma, hogy hogyan jav\u00edtj\u00e1k ki ezeket, hanem hogy a jav\u00edt\u00e1sok hogyan jutnak el a felhaszn\u00e1l\u00f3hoz. Ha egy bugot bejelentenek h\u00e9tf\u0151n, lehet, hogy egy fejleszt\u0151 keddre m\u00e1r ki is jav\u00edtja, szerd\u00e1n letesztelik, \u00e9s cs\u00fct\u00f6rt\u00f6k\u00f6n m\u00e1r el is k\u00fcldik a felhaszn\u00e1l\u00f3nak.<\/p>\n<p>Ez nem t\u00fal gyakori akkor, ha a c\u00e9g saj\u00e1t maga kezeli a szoftvert. A bug bejelent\u00e9se ut\u00e1n ak\u00e1r hat h\u00f3nap is eltelhet, mire a hib\u00e1t kijav\u00edtj\u00e1k, letesztelik, \u00e9s a felhaszn\u00e1l\u00f3k megkapj\u00e1k az \u00faj verzi\u00f3t.<\/p>\n<p>Folyamatos friss\u00edt\u00e9sekkel azonban a verzi\u00f3friss\u00edt\u00e9sek folyamata felgyorsul. A TOPdeskn\u00e9l p\u00e9ld\u00e1ul kisebb, de gyakoribb friss\u00edt\u00e9seket adunk ki a SaaS-k\u00f6rnyezettel rendelkez\u0151 \u00fcgyfeleinknek.<\/p>\n<p>\u00d6sszefoglalva, hogyan seg\u00edthet neked a SaaS?<\/p>\n<p>Gyorsabban kapod meg a bugfixeket<br \/>\nJobb lesz a felhaszn\u00e1l\u00f3i \u00e9lm\u00e9ny<br \/>\nA friss\u00edt\u00e9seknek kisebb lesz a hat\u00e1sa<br \/>\nN\u00f6vekszik a biztons\u00e1g \u00e9s javul az \u00fczemid\u0151<br \/>\nM\u00e9rhet\u0151 lesz a teljes\u00edtm\u00e9ny<br \/>\nBiztosan id\u0151t\u00e1ll\u00f3 marad a term\u00e9k<br \/>\nM\u00e1r ma elkezdheted haszn\u00e1lni a j\u00f6v\u0151 szoftver\u00e9t!<br \/>\nVannak k\u00e9ts\u00e9geid a felh\u0151s szolg\u00e1ltat\u00e1sokkal kapcsolatban? Olvasd el blogposztunkat, ahol felfed\u00fcnk 5 t\u00e9vhitet ezzel kapcsolatban!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Egy szoftver fenntart\u00e1sa bonyolult \u00e9s dr\u00e1ga lehet. Gondolt\u00e1l m\u00e1r a rejtett k\u00f6lts\u00e9gekre, \u00e9s hogy ez mit jelenthet a szervezet sz\u00e1m\u00e1ra? Ebben a cikkben \u00f6sszeszedt\u00fck azokat az \u00e9rveket, amelyek alapj\u00e1n \u00e9rdemes elengedni a dolgok birtokl\u00e1s\u00e1t, \u00e9s ink\u00e1bb szolg\u00e1ltat\u00e1sk\u00e9nt gondolni r\u00e1juk. Egy szoftver fenntart\u00e1s\u00e1nak \u00e1tlagos k\u00f6lts\u00e9gei k\u00f6z\u00e9 tartozik p\u00e9ld\u00e1ul a friss\u00edt\u00e9sek \u00e9s verzi\u00f3v\u00e1lt\u00e1s, integr\u00e1ci\u00f3s k\u00f6vet\u00e9si d\u00edj, hardverv\u00e1s\u00e1rl\u00e1s<\/p>\n","protected":false},"author":379,"featured_media":18070,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-18067","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":"","blog_hubspot_cta_link":"","toc_display":"not-visible","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A felh\u0151 el\u0151nyei a 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