Glassdoor<\/a> rendszer\u00e9ben. Az emberek szeretnek n\u00e1lunk dolgozni, \u00e9s j\u00f3 munk\u00e1ltat\u00f3nak sz\u00e1m\u00edtunk. De mi a titkunk?<\/p>\nAmikor k\u00f6rbevezetem a l\u00e1togat\u00f3kat az irod\u00e1nkban, el\u0151sz\u00f6r a k\u00fcty\u00fcink vonj\u00e1k magukra a figyelm\u00fcket. Csocs\u00f3asztal, Nintendo Wii \u2013 n\u00e1lunk mind megtal\u00e1lhat\u00f3. Sokan azt gondolj\u00e1k: \u201e\u00c1h, sz\u00f3val ez a boldog munkav\u00e1llal\u00f3k titka!\u201d. B\u00e1rcsak ilyen egyszer\u0171 lenne!<\/p>\n
Biztons\u00e1gos munkak\u00f6rnyezet<\/h3>\n
A titok szerintem egy biztons\u00e1gos k\u00f6rnyezettel kezd\u0151dik, ahol az emberek megb\u00edznak egym\u00e1sban \u00e9s sz\u00edvesen seg\u00edtenek. H\u00e1zas vagyok, \u00e9s van k\u00e9t gyermekem. Ha egy est\u00e9t kettesben szeretn\u00e9k elt\u00f6lteni a feles\u00e9gemmel, b\u00e9biszittert kell tal\u00e1lnom. Olyasvalakit, akiben megb\u00edzom \u00e9s aki sz\u00edvesen vigy\u00e1z a gyerekekre. Egy kimozdul\u00f3s este megtervez\u00e9se szinte katonai hadm\u0171velett\u00e9 v\u00e1lik.<\/p>\n
Szerencs\u00e9re nekem nagyszer\u0171 szomsz\u00e9daim vannak, akik sz\u00edvesen figyelnek a gyerekekre id\u0151nk\u00e9nt. Csak bekopogok hozz\u00e1juk, \u00e9s megk\u00e9rdezem, hogy r\u00e1\u00e9rnek-e. P\u00e9nzr\u0151l nem is kell besz\u00e9lni, hiszen tudj\u00e1k, hogy viszonozzuk majd a sz\u00edvess\u00e9get, p\u00e9ld\u00e1ul azzal, hogy meg\u00f6nt\u00f6zz\u00fck a n\u00f6v\u00e9nyeiket, am\u00edg nyaralnak.<\/p>\n
Seg\u00edt\u0151k\u00e9sz koll\u00e9g\u00e1k<\/h3>\n
Mit tehet a bizalom egy v\u00e1llalat\u00e9rt vagy egy er\u0151s v\u00e1llalati kult\u00far\u00e1\u00e9rt? T\u00f6bbet, mint gondoln\u00e1d. A TOPdeskn\u00e9l az \u00faj munkat\u00e1rsak mindig lelkesen besz\u00e9lnek a seg\u00edt\u0151k\u00e9sz koll\u00e9g\u00e1ikr\u00f3l: \u201eHa megk\u00e9rdezek valakit valamir\u0151l, mindig gyors v\u00e1laszt kapok. Ha nem tudj\u00e1k, \u00f6r\u00f6mmel tov\u00e1bbir\u00e1ny\u00edtanak valakihez, aki seg\u00edthet.\u201d<\/p>\n
Ez mindig leny\u0171g\u00f6z. Az, hogy a koll\u00e9g\u00e1k az idej\u00fcket arra sz\u00e1nj\u00e1k, hogy m\u00e1soknak seg\u00edtsenek, m\u00e9g akkor is, ha ez\u00e9rt nem v\u00e1rnak el semmit, k\u00fcl\u00f6n\u00f6sen \u00e9rt\u00e9kes.<\/p>\n
Szerezz meg a megfelel\u0151 embereket<\/h3>\n
Hogyan teremthetsz olyan biztons\u00e1gos munkak\u00f6rnyezetet, ahol az emberek b\u00edznak egym\u00e1sban \u00e9s seg\u00edtik egym\u00e1st? Azzal, hogy megtal\u00e1lod a megfelel\u0151 csapattagokat<\/strong>. Vedd komolyan az \u00faj munkat\u00e1rsak keres\u00e9s\u00e9t, hiszen te d\u00f6nt\u00f6d el, ki fog dolgozni a csapatodban. Hat\u00e1rozd meg azokat a t\u00e9nyez\u0151ket, amelyek fontosak a k\u00edv\u00e1nt munkak\u00f6rnyezet kialak\u00edt\u00e1s\u00e1hoz, \u00e9s \u00e9p\u00edtsd be ezeket a felv\u00e9teli folyamatba.<\/p>\nSoft skillek \u00e9s kompetenci\u00e1k<\/h3>\n
N\u00e1lunk a TOPdeskn\u00e9l k\u00e9tk\u00f6r\u00f6s interj\u00fak vannak. Az els\u0151 k\u00f6rben azt vizsg\u00e1ljuk, hogy a jelentkez\u0151 illik-e a szervezet\u00fcnkbe. Ezt a soft skilljeik alapj\u00e1n d\u00f6ntj\u00fck el. Szenved\u00e9llyel dolgoznak? Hajland\u00f3ak seg\u00edteni? Megb\u00edzhat\u00f3ak? Elmenn\u00e9l vel\u00fck egy s\u00f6rre? Azok a jelentkez\u0151k, akik megfelelnek ezekben a k\u00e9rd\u00e9sekben, tov\u00e1bbl\u00e9pnek a m\u00e1sodik k\u00f6rbe. Itt azt n\u00e9zz\u00fck meg, megvannak-e a sz\u00fcks\u00e9ges szakmai kompetenci\u00e1k.<\/p>\n
Ne add al\u00e1bb az ig\u00e9nyeidet<\/h3>\n
Ennek a szigor\u00fa folyamatnak van k\u00e9t h\u00e1tul\u00fct\u0151je. El\u0151sz\u00f6r is, sok id\u0151t vesz ig\u00e9nybe. M\u00e1sodszor, nem mindig tal\u00e1lunk olyan jel\u00f6ltet, aki mind a soft, mind a hard skillekben kiemelked\u0151.<\/p>\n
A meg\u00fcresedett poz\u00edci\u00f3k bet\u00f6lt\u00e9se emiatt gyakran neh\u00e9z. De nem sz\u00e1m\u00edt, mennyire k\u00e9pzett valaki, ha nem rendelkezik a sz\u00fcks\u00e9ges soft skillekkel, nem vessz\u00fck fel. P\u00e9ld\u00e1ul soha nem venn\u00e9nk fel valakit, aki nem sz\u00e1n id\u0151t a koll\u00e9g\u00e1ira. Mi\u00e9rt? Mert elk\u00f6telezetten v\u00e9dj\u00fck a v\u00e1llalati kult\u00far\u00e1nkat.<\/p>\n
Egy l\u00e9p\u00e9s a j\u00f3 ir\u00e1nyba<\/h3>\n
Az \u00e1lomcsapat kialak\u00edt\u00e1sa \u00e9s a biztons\u00e1gos munkak\u00f6rnyezet l\u00e9trehoz\u00e1sa az els\u0151 l\u00e9p\u00e9sek a boldog munkav\u00e1llal\u00f3k fel\u00e9.<\/p>\n
K\u00edv\u00e1ncsi vagy, mit tehetsz m\u00e9g, hogy az alkalmazottaid boldogok legyenek az \u00fcgyf\u00e9lszolg\u00e1laton? N\u00e9zd meg a t\u00f6bbi blogunkat bev\u00e1lt gyakorlatok t\u00e9m\u00e1ban, vagy iratkozz fel a h\u00edrlevel\u00fcnkre!<\/p>\n","protected":false},"excerpt":{"rendered":"
Mi\u00e9rt ut\u00e1lja sok ember a munk\u00e1j\u00e1t? \u00c9s m\u00e1sok mi\u00e9rt mennek dolgozni izgalommal a gyomrukban? Az el\u00e9gedetlen alkalmazottak gyakran ugyanazokra panaszkodnak: a f\u0151n\u00f6k\u00fck nem figyel a javaslataikra, a koll\u00e9g\u00e1k bar\u00e1ts\u00e1gtalanok, \u00e9s a meetingek hossz\u00faak \u00e9s unalmasak. Szerencs\u00e9re vannak boldog munkav\u00e1llal\u00f3k is. De mi a titkuk? A TOPdesk t\u00f6bb mint 700 embert foglalkoztat 10 orsz\u00e1gban. \u00c9s mindannyiukban<\/p>\n","protected":false},"author":379,"featured_media":17452,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-17449","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":"","blog_hubspot_cta_link":"","toc_display":"not-visible","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"\n
\u00cdme a titok a boldog \u00fcgyf\u00e9lszolg\u00e1latos koll\u00e9g\u00e1khoz | TOPdesk Blog<\/title>\n<meta name=\"description\" content=\"Tudd meg, hogyan hozhatsz l\u00e9tre boldog munkak\u00f6rnyezetet seg\u00edt\u0151k\u00e9sz koll\u00e9g\u00e1kkal \u00e9s er\u0151s v\u00e1llalati kult\u00far\u00e1val!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.topdesk.mom\/hu\/blog\/titok-a-boldog-kollegakhoz\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00cdme a titok a boldog \u00fcgyf\u00e9lszolg\u00e1latos koll\u00e9g\u00e1khoz\" \/>\n<meta property=\"og:description\" content=\"Tudd meg, hogyan hozhatsz l\u00e9tre boldog munkak\u00f6rnyezetet seg\u00edt\u0151k\u00e9sz koll\u00e9g\u00e1kkal \u00e9s er\u0151s v\u00e1llalati kult\u00far\u00e1val!\" \/>\n<meta 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