{"id":17188,"date":"2020-07-22T12:49:27","date_gmt":"2020-07-22T10:49:27","guid":{"rendered":"https:\/\/www.topdesk.mom\/hu\/?p=17188"},"modified":"2024-09-10T15:37:27","modified_gmt":"2024-09-10T13:37:27","slug":"valtozasi-folyamat","status":"publish","type":"post","link":"https:\/\/www.topdesk.mom\/hu\/blog\/valtozasi-folyamat\/","title":{"rendered":"Mi\u00e9rt lass\u00fa a v\u00e1ltoz\u00e1si folyamat, hogy lehet ezt megoldani?"},"content":{"rendered":"

A v\u00e1ltoz\u00e1sok kezel\u00e9se gyakran hosszadalmas \u00e9s f\u00e1raszt\u00f3, ami lelass\u00edthatja a szervezet m\u0171k\u00f6d\u00e9s\u00e9t. Hogyan lehet agilisabb\u00e1 tenni ezt a folyamatot? A CAB (Change Advisory Board) \u00fajragondol\u00e1sa lehet a megold\u00e1s. Olvass tov\u00e1bb, \u00e9s megtudhatod, hogyan!<\/p>\n

A probl\u00e9ma: a CAB lelass\u00edtja a szervezetet<\/h3>\n

B\u00e1r a CAB elm\u00e9letben remek m\u00f3dja a v\u00e1ltoz\u00e1sok kezel\u00e9s\u00e9nek, gyakorlatban gyakran lelass\u00edtja a v\u00e1ltoz\u00e1sok j\u00f3v\u00e1hagy\u00e1s\u00e1t.<\/p>\n

Sok szervezetn\u00e9l hetekig vagy ak\u00e1r h\u00f3napokig is eltarthat a k\u00e9rv\u00e9nyek feldolgoz\u00e1sa. N\u00e9ha ak\u00e1r 180 v\u00e1ltoz\u00e1si k\u00e9r\u00e9s is lehet a list\u00e1n, \u00e9s m\u00e9g a legegyszer\u0171bbek is h\u00f3napokig h\u00faz\u00f3dhatnak.<\/p>\n

Ma m\u00e1r elengedhetetlen az agilit\u00e1s az IT szervezetekben, \u00edgy ez az \u00e1llapot nem tarthat\u00f3. Hogyan gyors\u00edthatjuk fel a folyamatot an\u00e9lk\u00fcl, hogy elvesz\u00edten\u00e9nk az ir\u00e1ny\u00edt\u00e1st?<\/p>\n

A CAB \u00fajraszervez\u00e9s\u00e9vel \u00e9s a j\u00f3v\u00e1hagy\u00e1si folyamat \u00e1talak\u00edt\u00e1s\u00e1val. Itt van n\u00e9h\u00e1ny probl\u00e9ma a CAB-bel kapcsolatban.<\/p>\n

Koncepci\u00f3v\u00e1lt\u00e1s: nem minden v\u00e1ltoz\u00e1st kell a CAB-nak \u00e9rt\u00e9kelnie<\/h3>\n

Az ITIL szerint a CAB minden nem sztenderd v\u00e1ltoz\u00e1st \u00e9rt\u00e9kel \u2013 de ez hossz\u00fa t\u00e1von nem fenntarthat\u00f3.<\/p>\n

A legt\u00f6bb szervezetben t\u00f6bb v\u00e1ltoz\u00e1s van, mint amit a CAB kezelni tud. Nem re\u00e1lis minden k\u00e9rv\u00e9nyt r\u00e9szletesen megbesz\u00e9lni, \u00e9s erre nincs is sz\u00fcks\u00e9g. A legt\u00f6bb v\u00e1ltoz\u00e1snak kicsi a hat\u00e1sa, \u00edgy nem kell, hogy egy 6-8 f\u0151s tan\u00e1cs foglalkozzon vele.<\/p>\n

El kell v\u00e1lasztani a fontos k\u00e9rv\u00e9nyeket a kev\u00e9sb\u00e9 jelent\u0151sekt\u0151l, hogy a CAB csak a l\u00e9nyeges \u00fcgyekre koncentr\u00e1ljon. Hogyan lehet ezt megoldani, miel\u0151tt m\u00e9g m\u00e9ly hat\u00e1selemz\u00e9st v\u00e9gezn\u00e9nk?<\/p>\n

A megold\u00e1s: Gyors Hat\u00e1s\u00e9rt\u00e9kel\u0151 Rendszer<\/h3>\n

Haszn\u00e1lj Gyors Hat\u00e1s\u00e9rt\u00e9kel\u0151 Rendszert, egy egyszer\u0171s\u00edtett hat\u00e1selemz\u00e9st a nem sztenderd v\u00e1ltoz\u00e1sokhoz. A c\u00e9l, hogy azonnal meghat\u00e1rozhat\u00f3 legyen, ki d\u00f6nt az adott k\u00e9relemr\u0151l. \u00cdgy m\u0171k\u00f6dhet:<\/p>\n

    \n
  1. Hat\u00e1skrit\u00e9riumok fel\u00e1ll\u00edt\u00e1sa:<\/strong> Hat\u00e1rozd meg a krit\u00e9riumokat, amelyek alapj\u00e1n \u00e9rt\u00e9keled a v\u00e1ltoz\u00e1sok hat\u00e1s\u00e1t, p\u00e9ld\u00e1ul az \u00e9rintett \u00fcgyfelek sz\u00e1ma, k\u00f6lts\u00e9gek, bevont munkat\u00e1rsak sz\u00e1ma, biztons\u00e1gi kock\u00e1zatok, jogi k\u00f6vetelm\u00e9nyek.<\/li>\n
  2. Hat\u00e1sintervallumok meghat\u00e1roz\u00e1sa:<\/strong> Mindegyik krit\u00e9riumhoz rendelj alacsony, k\u00f6zepes \u00e9s magas hat\u00e1sfokokat. Az \u00e9rt\u00e9kel\u00e9sn\u00e9l a legmagasabb besorol\u00e1s sz\u00e1m\u00edt.<\/li>\n
  3. Felel\u0151s\u00f6k kijel\u00f6l\u00e9se:<\/strong> D\u00f6ntsd el, ki hagyja j\u00f3v\u00e1 a k\u00fcl\u00f6nb\u00f6z\u0151 hat\u00e1s\u00fa v\u00e1ltoz\u00e1sokat. Az alacsony hat\u00e1sfok\u00faakat p\u00e9ld\u00e1ul az \u00fcgyint\u00e9z\u0151k is kezelhetik, m\u00edg a magas hat\u00e1s\u00faakat a CAB.<\/li>\n<\/ol>\n

    Hogyan m\u0171k\u00f6dik ez a gyakorlatban?<\/h3>\n

    Tegy\u00fck fel, hogy a Notepad++ friss\u00edt\u00e9se az eg\u00e9sz szervezetre kiterjed. Ez a friss\u00edt\u00e9s \u00e1ltal\u00e1ban kev\u00e9s kock\u00e1zattal j\u00e1r, \u00edgy alacsony hat\u00e1s\u00fak\u00e9nt is kezelhet\u0151, de ha az eg\u00e9sz szervezet \u00e9rintett, akkor magasabb kateg\u00f3ri\u00e1ba sorolhat\u00f3. Ilyenkor \u00e9rdemes megvizsg\u00e1lni, hogyan cs\u00f6kkenthet\u0151 a hat\u00e1s.<\/p>\n

    Hogyan lehet meggy\u0151zni a CAB tagokat a v\u00e1ltoztat\u00e1sokr\u00f3l?<\/h3>\n

    Lehet, hogy n\u00e9h\u00e1ny CAB tag ellen\u00e1ll a v\u00e1ltoz\u00e1snak, mert \u00fagy \u00e9rzik, hogy elvesztik az ir\u00e1ny\u00edt\u00e1st. De \u00e9rdemes \u00e1tgondolni: meg\u00e9ri-e a kicsi kock\u00e1zatok elker\u00fcl\u00e9se az elh\u00faz\u00f3d\u00f3 j\u00f3v\u00e1hagy\u00e1si folyamatokat? Val\u00f3sz\u00edn\u0171leg nem.<\/p>\n

    Az agilisabb CAB fel\u00e9 vezet\u0151 \u00fat<\/h3>\n

    Ha jav\u00edtani szeretn\u00e9d a folyamatokat \u00e9s n\u00f6velni az agilit\u00e1st, sz\u00fcks\u00e9g van a CAB m\u0171k\u00f6d\u00e9s\u00e9nek \u00e1talak\u00edt\u00e1s\u00e1ra. Mondd el a CAB tagjainak, hogy mennyi id\u0151t sp\u00f3rolhatnak, amit fontosabb projektekre ford\u00edthatnak.<\/p>\n

    M\u00e9g t\u00f6bb az agilis szolg\u00e1ltat\u00e1smenedzsmentr\u0151l<\/h3>\n

    T\u00f6ltsd le az Agilis Szolg\u00e1ltat\u00e1smenedzsment e-bookot, \u00e9s tudd meg, hogyan teheted a csapatodat rugalmasabb\u00e1 \u00e9s \u00fcgyf\u00e9lk\u00f6zpont\u00fabb\u00e1!<\/p>\n","protected":false},"excerpt":{"rendered":"

    A v\u00e1ltoz\u00e1sok kezel\u00e9se gyakran hosszadalmas \u00e9s f\u00e1raszt\u00f3, ami lelass\u00edthatja a szervezet m\u0171k\u00f6d\u00e9s\u00e9t. Hogyan lehet agilisabb\u00e1 tenni ezt a folyamatot? A CAB (Change Advisory Board) \u00fajragondol\u00e1sa lehet a megold\u00e1s. Olvass tov\u00e1bb, \u00e9s megtudhatod, hogyan! A probl\u00e9ma: a CAB lelass\u00edtja a szervezetet B\u00e1r a CAB elm\u00e9letben remek m\u00f3dja a v\u00e1ltoz\u00e1sok kezel\u00e9s\u00e9nek, gyakorlatban gyakran lelass\u00edtja a v\u00e1ltoz\u00e1sok j\u00f3v\u00e1hagy\u00e1s\u00e1t.<\/p>\n","protected":false},"author":379,"featured_media":17191,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-17188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":"","blog_hubspot_cta_link":"","toc_display":"not-visible","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"\nMi\u00e9rt lass\u00fa a v\u00e1ltoz\u00e1si folyamat, hogy lehet ezt megoldani? | TOPdesk Blog<\/title>\n<meta name=\"description\" content=\"Tedd agilisabb\u00e1 a v\u00e1ltoz\u00e1skezel\u00e9st! 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