{"id":17095,"date":"2020-10-21T11:06:05","date_gmt":"2020-10-21T09:06:05","guid":{"rendered":"https:\/\/www.topdesk.mom\/hu\/?p=17095"},"modified":"2024-09-10T15:45:45","modified_gmt":"2024-09-10T13:45:45","slug":"itil-4-ujdonsag","status":"publish","type":"post","link":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/","title":{"rendered":"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja?"},"content":{"rendered":"<p>Egy kor\u00e1bbi blogposztban m\u00e1r mes\u00e9lt\u00fcnk az ITIL alapokr\u00f3l. Ebben a blogban megv\u00e1laszoljuk az \u00f6sszes fontos k\u00e9rd\u00e9st az ITIL 4-r\u0151l. P\u00e9ld\u00e1ul: Milyen \u00fajdons\u00e1gok vannak az ITIL 4-ben? Seg\u00edt-e az \u00faj ITIL verzi\u00f3 alkalmazkodni az agilis \u00e9s DevOps fejleszt\u00e9sekhez?<\/p>\n<h3>Mi is ez pontosan?<\/h3>\n<p>2019 febru\u00e1r v\u00e9g\u00e9n megjelent az ITIL 4 Alapok. Ez a k\u00f6nyv bemutatja az \u00faj ITIL verzi\u00f3 alapjait, \u00e9s seg\u00edt felk\u00e9sz\u00fclni az ITIL Alap tan\u00fas\u00edtv\u00e1ny megszerz\u00e9s\u00e9re. Ezt k\u00f6vett\u00e9k az ITIL Managing Professional \u00e9s az ITIL Strategic Leader kiadv\u00e1nyai.<\/p>\n<h3>Mik is az ITIL 4 alapok?<\/h3>\n<p>Az ITIL 4 Alapok minden sz\u00fcks\u00e9ges fogalmat, kifejez\u00e9st \u00e9s folyamatot tartalmaz az ITIL \u00faj verzi\u00f3j\u00e1nak megismer\u00e9s\u00e9hez. Az ITIL 4 a k\u00f6vetkez\u0151 4 f\u0151 elemet k\u00fcl\u00f6nb\u00f6zteti meg:<\/p>\n<ul>\n<li><strong>Szolg\u00e1ltat\u00e1smenedzsment kulcsfogalmai<\/strong><\/li>\n<li><strong>Szolg\u00e1ltat\u00e1smenedzsment 4 dimenzi\u00f3ja<\/strong><\/li>\n<li><strong>ITIL szolg\u00e1ltat\u00e1si \u00e9rt\u00e9krendszer (Service Value System &#8211; SVS)<\/strong><\/li>\n<li><strong>ITIL menedzsment gyakorlatok<\/strong><\/li>\n<\/ul>\n<h3>\u00cdme az egyes elemek r\u00f6vid magyar\u00e1zata:<\/h3>\n<p><strong>Kulcsfogalmak: \u00e9rt\u00e9k, k\u00f6z\u00f6s munka, eredm\u00e9nyek<\/strong><\/p>\n<p>Az ITIL 4 Alapok t\u00f6bb kulcsfontoss\u00e1g\u00fa fogalmat sorol fel, amelyek sz\u00fcks\u00e9gesek a keretrendszer meg\u00e9rt\u00e9s\u00e9hez. Az ITIL 4 f\u0151k\u00e9nt az \u00e9rt\u00e9k biztos\u00edt\u00e1s\u00e1ra \u00f6sszpontos\u00edt, nem a szolg\u00e1ltat\u00e1sok ny\u00fajt\u00e1s\u00e1ra. Az \u00e9rt\u00e9k biztos\u00edt\u00e1sa nem egyir\u00e1ny\u00fa utca; k\u00f6z\u00f6sen kell megalkotni az \u00fcgyfelekkel.<\/p>\n<p><strong>A szolg\u00e1ltat\u00e1smenedzsment 4 dimenzi\u00f3ja<\/strong><\/p>\n<p>M\u00edg az ITIL v3 ink\u00e1bb a folyamatok megval\u00f3s\u00edt\u00e1s\u00e1ra koncentr\u00e1lt, az ITIL 4 sz\u00e9lesebb k\u00f6r\u0171. Az \u00faj verzi\u00f3 szerint minden szolg\u00e1ltat\u00e1snak figyelembe kell vennie a szolg\u00e1ltat\u00e1smenedzsment 4 dimenzi\u00f3j\u00e1t:<\/p>\n<ul>\n<li>Szervezetek \u00e9s emberek<\/li>\n<li>Inform\u00e1ci\u00f3 \u00e9s technol\u00f3gia<\/li>\n<li>Partnerek \u00e9s besz\u00e1ll\u00edt\u00f3k<\/li>\n<li>\u00c9rt\u00e9kfolyamok \u00e9s folyamatok<\/li>\n<\/ul>\n<p><strong>Szolg\u00e1ltat\u00e1si \u00e9rt\u00e9krendszer \u00e9s szolg\u00e1ltat\u00e1s\u00e9rt\u00e9kl\u00e1nc<\/strong><\/p>\n<p>Az ITIL 4 bemutatja az \u00e9rt\u00e9krendeket \u00e9s az \u00e9rt\u00e9kl\u00e1ncokat. Az ITIL Service Value Chain (SVC) \u00e1ttekint\u00e9st ad az \u00e9rt\u00e9kn\u00f6vel\u00e9s \u00e9rdek\u00e9ben v\u00e9gzett tev\u00e9kenys\u00e9gekr\u0151l. Az ITIL SVS le\u00edr minden olyan t\u00e9nyez\u0151t, ami hat\u00e1ssal van a Szolg\u00e1ltat\u00e1s \u00c9rt\u00e9kl\u00e1nc\u00e1ra.<\/p>\n<h3>ITIL 4 a v\u00e1lasz az Agile, Lean \u00e9s DevOps k\u00e9rd\u00e9seire?<\/h3>\n<p>Az ITIL 4 seg\u00edt \u00f6sszekapcsolni az ITIL-t az agilis munkam\u00f3dszerekkel, \u00e9s olyan elveket k\u00edn\u00e1l, mint az \u201e\u00c9rt\u00e9kre val\u00f3 \u00f6sszpontos\u00edt\u00e1s\u201d vagy az \u201eIterat\u00edv halad\u00e1s\u201d, amelyek k\u00f6zel \u00e1llnak az agilis szeml\u00e9lethez.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Egy kor\u00e1bbi blogposztban m\u00e1r mes\u00e9lt\u00fcnk az ITIL alapokr\u00f3l. Ebben a blogban megv\u00e1laszoljuk az \u00f6sszes fontos k\u00e9rd\u00e9st az ITIL 4-r\u0151l. P\u00e9ld\u00e1ul: Milyen \u00fajdons\u00e1gok vannak az ITIL 4-ben? Seg\u00edt-e az \u00faj ITIL verzi\u00f3 alkalmazkodni az agilis \u00e9s DevOps fejleszt\u00e9sekhez? Mi is ez pontosan? 2019 febru\u00e1r v\u00e9g\u00e9n megjelent az ITIL 4 Alapok. Ez a k\u00f6nyv bemutatja az \u00faj<\/p>\n","protected":false},"author":379,"featured_media":17098,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-17095","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":"","blog_hubspot_cta_link":"","toc_display":"not-visible","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja? | TOPdesk Blog<\/title>\n<meta name=\"description\" content=\"Tudd meg, milyen \u00fajdons\u00e1gokat hoz az ITIL 4, \u00e9s hogyan seg\u00edti az agilis \u00e9s DevOps fejleszt\u00e9seket az IT-szolg\u00e1ltat\u00e1sokban.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja?\" \/>\n<meta property=\"og:description\" content=\"Tudd meg, milyen \u00fajdons\u00e1gokat hoz az ITIL 4, \u00e9s hogyan seg\u00edti az agilis \u00e9s DevOps fejleszt\u00e9seket az IT-szolg\u00e1ltat\u00e1sokban.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/\" \/>\n<meta property=\"og:site_name\" content=\"T3 TOPdesk - HU\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TOPdesk\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-21T09:06:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-10T13:45:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Camille\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@topdesk\" \/>\n<meta name=\"twitter:site\" content=\"@topdesk\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Camille\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/\"},\"author\":{\"name\":\"Camille\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/d5c66687e696681558408f7365411160\"},\"headline\":\"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja?\",\"datePublished\":\"2020-10-21T09:06:05+00:00\",\"dateModified\":\"2024-09-10T13:45:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/\"},\"wordCount\":434,\"publisher\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png\",\"articleSection\":[\"ITIL\",\"ITSM\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/\",\"name\":\"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja? | TOPdesk Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png\",\"datePublished\":\"2020-10-21T09:06:05+00:00\",\"dateModified\":\"2024-09-10T13:45:45+00:00\",\"description\":\"Tudd meg, milyen \u00fajdons\u00e1gokat hoz az ITIL 4, \u00e9s hogyan seg\u00edti az agilis \u00e9s DevOps fejleszt\u00e9seket az IT-szolg\u00e1ltat\u00e1sokban.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#primaryimage\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png\",\"contentUrl\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png\",\"width\":1200,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.topdesk.mom\/hu\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#website\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/\",\"name\":\"TOPdesk\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.topdesk.mom\/hu\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#organization\",\"name\":\"TOPdesk\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/TOPdesk_RGB_Logo.svg\",\"contentUrl\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/TOPdesk_RGB_Logo.svg\",\"width\":1,\"height\":1,\"caption\":\"TOPdesk\"},\"image\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TOPdesk\/\",\"https:\/\/x.com\/topdesk\",\"https:\/\/www.instagram.com\/topdeskuk\/\",\"https:\/\/www.linkedin.com\/company\/topdesk\/\",\"https:\/\/www.youtube.com\/user\/topdesk\",\"https:\/\/en.wikipedia.org\/wiki\/TOPdesk\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/d5c66687e696681558408f7365411160\",\"name\":\"Camille\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/536b583efa467323a58b4378dcc4db34502b8a97a3ce830f171429d920e09488?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/536b583efa467323a58b4378dcc4db34502b8a97a3ce830f171429d920e09488?s=96&d=mm&r=g\",\"caption\":\"Camille\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja? | TOPdesk Blog","description":"Tudd meg, milyen \u00fajdons\u00e1gokat hoz az ITIL 4, \u00e9s hogyan seg\u00edti az agilis \u00e9s DevOps fejleszt\u00e9seket az IT-szolg\u00e1ltat\u00e1sokban.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/","og_locale":"en_US","og_type":"article","og_title":"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja?","og_description":"Tudd meg, milyen \u00fajdons\u00e1gokat hoz az ITIL 4, \u00e9s hogyan seg\u00edti az agilis \u00e9s DevOps fejleszt\u00e9seket az IT-szolg\u00e1ltat\u00e1sokban.","og_url":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/","og_site_name":"T3 TOPdesk - HU","article_publisher":"https:\/\/www.facebook.com\/TOPdesk\/","article_published_time":"2020-10-21T09:06:05+00:00","article_modified_time":"2024-09-10T13:45:45+00:00","og_image":[{"width":1200,"height":600,"url":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png","type":"image\/png"}],"author":"Camille","twitter_card":"summary_large_image","twitter_creator":"@topdesk","twitter_site":"@topdesk","twitter_misc":{"Written by":"Camille","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#article","isPartOf":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/"},"author":{"name":"Camille","@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/d5c66687e696681558408f7365411160"},"headline":"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja?","datePublished":"2020-10-21T09:06:05+00:00","dateModified":"2024-09-10T13:45:45+00:00","mainEntityOfPage":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/"},"wordCount":434,"publisher":{"@id":"https:\/\/www.topdesk.mom\/hu\/#organization"},"image":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#primaryimage"},"thumbnailUrl":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png","articleSection":["ITIL","ITSM"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/","url":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/","name":"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja? | TOPdesk Blog","isPartOf":{"@id":"https:\/\/www.topdesk.mom\/hu\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#primaryimage"},"image":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#primaryimage"},"thumbnailUrl":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png","datePublished":"2020-10-21T09:06:05+00:00","dateModified":"2024-09-10T13:45:45+00:00","description":"Tudd meg, milyen \u00fajdons\u00e1gokat hoz az ITIL 4, \u00e9s hogyan seg\u00edti az agilis \u00e9s DevOps fejleszt\u00e9seket az IT-szolg\u00e1ltat\u00e1sokban.","breadcrumb":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#primaryimage","url":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png","contentUrl":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Servicedesk_of_the_future-1.png","width":1200,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/www.topdesk.mom\/hu\/blog\/itil-4-ujdonsag\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.topdesk.mom\/hu\/"},{"@type":"ListItem","position":2,"name":"ITIL 4 : a szolg\u00e1ltat\u00e1smenedzsment \u00faj bibli\u00e1ja?"}]},{"@type":"WebSite","@id":"https:\/\/www.topdesk.mom\/hu\/#website","url":"https:\/\/www.topdesk.mom\/hu\/","name":"TOPdesk","description":"","publisher":{"@id":"https:\/\/www.topdesk.mom\/hu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.topdesk.mom\/hu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.topdesk.mom\/hu\/#organization","name":"TOPdesk","url":"https:\/\/www.topdesk.mom\/hu\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/logo\/image\/","url":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/TOPdesk_RGB_Logo.svg","contentUrl":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/TOPdesk_RGB_Logo.svg","width":1,"height":1,"caption":"TOPdesk"},"image":{"@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TOPdesk\/","https:\/\/x.com\/topdesk","https:\/\/www.instagram.com\/topdeskuk\/","https:\/\/www.linkedin.com\/company\/topdesk\/","https:\/\/www.youtube.com\/user\/topdesk","https:\/\/en.wikipedia.org\/wiki\/TOPdesk"]},{"@type":"Person","@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/d5c66687e696681558408f7365411160","name":"Camille","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/536b583efa467323a58b4378dcc4db34502b8a97a3ce830f171429d920e09488?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/536b583efa467323a58b4378dcc4db34502b8a97a3ce830f171429d920e09488?s=96&d=mm&r=g","caption":"Camille"}}]}},"_links":{"self":[{"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/posts\/17095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/users\/379"}],"replies":[{"embeddable":true,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/comments?post=17095"}],"version-history":[{"count":4,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/posts\/17095\/revisions"}],"predecessor-version":[{"id":24006,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/posts\/17095\/revisions\/24006"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/media\/17098"}],"wp:attachment":[{"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/media?parent=17095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}