{"id":17005,"date":"2021-01-20T09:41:53","date_gmt":"2021-01-20T08:41:53","guid":{"rendered":"https:\/\/www.topdesk.mom\/hu\/?p=17005"},"modified":"2024-09-12T14:07:53","modified_gmt":"2024-09-12T12:07:53","slug":"ahany-kollega-annyi-iroda-2","status":"publish","type":"post","link":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/","title":{"rendered":"Ah\u00e1ny koll\u00e9ga, annyi iroda"},"content":{"rendered":"
    \n
  1. november 24-\u00e9n d\u00e9lut\u00e1n Zakrzewski Anita, c\u00e9g\u00fcnk sales managere, egy webin\u00e1riumon osztotta meg, hogyan seg\u00edthet az ESM a c\u00e9gek mindennapi munk\u00e1j\u00e1ban ebben a COVID \u00e1ltal okozott, home office id\u0151szakban.<\/li>\n<\/ol>\n

    2020-ban a t\u00e1vmunk\u00e1t seg\u00edt\u0151 folyamatokra nagy sz\u00fcks\u00e9g volt, hiszen a hirtelen v\u00e1ltoz\u00e1sokat a k\u00fcl\u00f6nb\u00f6z\u0151 szervezetek nehezebben k\u00f6vett\u00e9k le, ami tov\u00e1bbi adminisztr\u00e1ci\u00f3s \u00e9s kommunik\u00e1ci\u00f3s neh\u00e9zs\u00e9geket okozott.<\/p>\n

    A TOPdesk mindent megtett az\u00e9rt, hogy \u00fcgyfeleinek a legjobb ESM-megold\u00e1sokat ny\u00fajtsa, hogy ezekkel is k\u00f6nnyebb\u00e9 tegye az \u00e1t\u00e1ll\u00e1st.<\/p>\n

    Ebben a blogposztban a webin\u00e1rium tartalm\u00e1t foglaljuk \u00f6ssze, \u00e9s megn\u00e9zz\u00fck, milyen el\u0151ny\u00f6kkel j\u00e1rhat az ESM haszn\u00e1lata a v\u00e1llalatok sz\u00e1m\u00e1ra.<\/p>\n

    Defin\u00edci\u00f3k<\/h3>\n

    Anita el\u0151sz\u00f6r tiszt\u00e1zta a haszn\u00e1lt r\u00f6vid\u00edt\u00e9seket. Az ESM az Enterprise Service Managementet, vagyis a v\u00e1llalati szolg\u00e1ltat\u00e1smenedzsmentet jelenti az informatika vil\u00e1g\u00e1ban. Ezt a kifejez\u00e9st kor\u00e1bban “Shared Service Management”-k\u00e9nt emlegett\u00e9k, ami magyarul megosztott szolg\u00e1ltat\u00e1smenedzsment.<\/p>\n

    Az ESM kezdetben f\u0151k\u00e9nt az IT oszt\u00e1lyokon volt jelen, de amikor a c\u00e9gen bel\u00fcli egy\u00fcttm\u0171k\u00f6d\u00e9s v\u00e1lt c\u00e9ll\u00e1, a folyamatokat integr\u00e1lt\u00e1k az FM (l\u00e9tes\u00edtm\u00e9nygazd\u00e1lkod\u00e1s) \u00e9s HR (emberi er\u0151forr\u00e1s) oszt\u00e1lyokkal is.<\/p>\n

    Term\u00e9szetesen nem csak ezek a r\u00e9szlegek vonhat\u00f3k be az ESM-be, a szervezet b\u00e1rmely oszt\u00e1ly\u00e1nak folyamatai \u00f6sszekapcsolhat\u00f3k.<\/p>\n

    Milyen esetekben seg\u00edthet az ESM?<\/h3>\n

    Anita egy egyszer\u0171 p\u00e9ld\u00e1t hozott: \u00e9rkezik egy \u00faj koll\u00e9ga, akinek sz\u00fcks\u00e9ge van az IT r\u00e9szleg t\u00e1mogat\u00e1s\u00e1ra a munk\u00e1j\u00e1hoz sz\u00fcks\u00e9ges eszk\u00f6z\u00f6k beszerz\u00e9s\u00e9hez. De az IT r\u00e9szleg nincs \u00e9rtes\u00edtve, \u00edgy nem \u00e1llnak k\u00e9szen a felszerel\u00e9sre. Vagy k\u00e9pzelj\u00fck el, hogy valaki megbetegszik az irod\u00e1ban, \u00e9s gyorsan sz\u00fcks\u00e9g van kontaktkutat\u00e1sra, fert\u0151tlen\u00edt\u00e9sre \u00e9s ak\u00e1r COVID-teszt szervez\u00e9s\u00e9re.<\/p>\n

    Ezeket a folyamatokat neh\u00e9zkes v\u00e9ghezvinni, ha a r\u00e9szlegek k\u00fcl\u00f6n rendszerekben dolgoznak. Az \u00e1tj\u00e1rhat\u00f3s\u00e1g hi\u00e1nya adminisztrat\u00edv neh\u00e9zs\u00e9geket \u00e9s k\u00f6lts\u00e9gn\u00f6veked\u00e9st eredm\u00e9nyezhet.<\/p>\n

    Fejletts\u00e9gi szintek az ESM-ben<\/h3>\n

    Anita az egy\u00fcttm\u0171k\u00f6d\u00e9sre val\u00f3 \u00e1t\u00e1ll\u00e1s n\u00e9gy szintj\u00e9t emelte ki:<\/p>\n

      \n
    1. 1. f\u00e1zis:<\/strong> Az egyes r\u00e9szlegek k\u00fcl\u00f6n\u00e1ll\u00f3 sil\u00f3kk\u00e9nt m\u0171k\u00f6dnek, nincs egy\u00fcttm\u0171k\u00f6d\u00e9s, \u00e9s minden oszt\u00e1lynak saj\u00e1t rendszerei vannak.<\/li>\n
    2. 2. f\u00e1zis:<\/strong> A r\u00e9szlegek k\u00f6z\u00f6s digit\u00e1lis t\u00e9rben dolgoznak, k\u00f6z\u00f6s nyelvet haszn\u00e1lnak, \u00edgy \u201e\u00e9rtik egym\u00e1st\u201d.<\/li>\n
    3. 3. f\u00e1zis:<\/strong> K\u00f6z\u00f6s helpdesk-et haszn\u00e1lnak, \u00e9s az oszt\u00e1lyok fizikailag \u00e9s digit\u00e1lisan is egy\u00fctt dolgoznak.<\/li>\n
    4. 4. f\u00e1zis:<\/strong> Teljes integr\u00e1ci\u00f3, ahol k\u00f6z\u00f6s szolg\u00e1ltat\u00e1si katal\u00f3gus \u00e9s folyamatok m\u0171k\u00f6dnek.<\/li>\n<\/ol>\n

      A legt\u00f6bb c\u00e9g az els\u0151 vagy a m\u00e1sodik f\u00e1zisban van Magyarorsz\u00e1gon.<\/p>\n

      Az egykapus kontaktpont kialak\u00edt\u00e1sa<\/h3>\n

      Anita a webin\u00e1rium alatt h\u00e9t l\u00e9p\u00e9sben v\u00e1zolta, hogyan alak\u00edthat\u00f3 ki egy egykapus kontaktpont:<\/p>\n

        \n
      1. Szolg\u00e1ltat\u00f3 r\u00e9szlegek defini\u00e1l\u00e1sa<\/strong><\/li>\n
      2. Leggyakoribb egy\u00e9ni tev\u00e9kenys\u00e9gek \u00f6sszegy\u0171jt\u00e9se<\/strong><\/li>\n
      3. Leggyakoribb k\u00f6z\u00f6s tev\u00e9kenys\u00e9gek \u00f6sszegy\u0171jt\u00e9se<\/strong><\/li>\n
      4. Folyamatok felv\u00e1zol\u00e1sa a felhaszn\u00e1l\u00f3 szemsz\u00f6g\u00e9b\u0151l<\/strong><\/li>\n
      5. Megold\u00e1si hat\u00e1rid\u0151k defini\u00e1l\u00e1sa<\/strong><\/li>\n
      6. Folyamatok implement\u00e1l\u00e1sa a rendszerbe<\/strong><\/li>\n
      7. Bels\u0151 t\u00e1mogat\u00e1s \u00e9s rekl\u00e1m<\/strong><\/li>\n<\/ol>\n

        Egy konkr\u00e9t p\u00e9lda a megval\u00f3s\u00edt\u00e1shoz<\/h3>\n

        A webin\u00e1rium sor\u00e1n Anita bemutatta, hogyan n\u00e9z ki az ESM a TOPdesk rendszer\u00e9n kereszt\u00fcl. Az egyszer\u0171en haszn\u00e1lhat\u00f3 felhaszn\u00e1l\u00f3i fel\u00fclet, a bejelent\u0151 port\u00e1l csemp\u00e9i k\u00f6nnyed\u00e9n seg\u00edtenek eligazodni az \u00fcgyek k\u00f6z\u00f6tt an\u00e9lk\u00fcl, hogy konkr\u00e9t szem\u00e9lyt kellene megkeresni.<\/p>\n

        Az egykapus kontaktpont kialak\u00edt\u00e1s\u00e1nak el\u0151nyei<\/h3>\n

        Az egykapus helpdesk jav\u00edt a felhaszn\u00e1l\u00f3i \u00e9lm\u00e9nyen, el\u0151seg\u00edti a hat\u00e9kony munkav\u00e9gz\u00e9st \u00e9s a szervezeti kult\u00fara fejleszt\u00e9s\u00e9t. Hossz\u00fa t\u00e1von pozit\u00edv hat\u00e1st gyakorol a szervezet m\u0171k\u00f6d\u00e9s\u00e9re, k\u00fcl\u00f6n\u00f6sen a home office idej\u00e9n.<\/p>\n

        N\u00e9zd vissza a webin\u00e1rt<\/h3>\n

        Ha szeretn\u00e9l m\u00e9g t\u00f6bbet megtudni, n\u00e9zd vissza Anita el\u0151ad\u00e1s\u00e1t! A felv\u00e9telt itt \u00e9red el<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

        november 24-\u00e9n d\u00e9lut\u00e1n Zakrzewski Anita, c\u00e9g\u00fcnk sales managere, egy webin\u00e1riumon osztotta meg, hogyan seg\u00edthet az ESM a c\u00e9gek mindennapi munk\u00e1j\u00e1ban ebben a COVID \u00e1ltal okozott, home office id\u0151szakban. 2020-ban a t\u00e1vmunk\u00e1t seg\u00edt\u0151 folyamatokra nagy sz\u00fcks\u00e9g volt, hiszen a hirtelen v\u00e1ltoz\u00e1sokat a k\u00fcl\u00f6nb\u00f6z\u0151 szervezetek nehezebben k\u00f6vett\u00e9k le, ami tov\u00e1bbi adminisztr\u00e1ci\u00f3s \u00e9s kommunik\u00e1ci\u00f3s neh\u00e9zs\u00e9geket okozott. A TOPdesk<\/p>\n","protected":false},"author":379,"featured_media":17008,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-17005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":"","blog_hubspot_cta_link":"","toc_display":"not-visible","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"\nAh\u00e1ny koll\u00e9ga, annyi iroda | TOPdesk Blog<\/title>\n<meta name=\"description\" content=\"Fedezd fel, hogyan seg\u00edthet az ESM a c\u00e9gek mindennapi munk\u00e1j\u00e1ban a COVID \u00e9s home office id\u0151szak\u00e1ban! TOPdesk\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ah\u00e1ny koll\u00e9ga, annyi iroda\" \/>\n<meta property=\"og:description\" content=\"Fedezd fel, hogyan seg\u00edthet az ESM a c\u00e9gek mindennapi munk\u00e1j\u00e1ban a COVID \u00e9s home office id\u0151szak\u00e1ban! TOPdesk\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/\" \/>\n<meta property=\"og:site_name\" content=\"T3 TOPdesk - HU\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TOPdesk\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-20T08:41:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-12T12:07:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1528\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Camille\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@topdesk\" \/>\n<meta name=\"twitter:site\" content=\"@topdesk\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Camille\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/\"},\"author\":{\"name\":\"Camille\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/d5c66687e696681558408f7365411160\"},\"headline\":\"Ah\u00e1ny koll\u00e9ga, annyi iroda\",\"datePublished\":\"2021-01-20T08:41:53+00:00\",\"dateModified\":\"2024-09-12T12:07:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/\"},\"wordCount\":764,\"publisher\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png\",\"articleSection\":[\"Megosztott szolg\u00e1ltat\u00e1sok\",\"V\u00e1llalati szolg\u00e1ltat\u00e1smenedzsment\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/\",\"name\":\"Ah\u00e1ny koll\u00e9ga, annyi iroda | TOPdesk Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png\",\"datePublished\":\"2021-01-20T08:41:53+00:00\",\"dateModified\":\"2024-09-12T12:07:53+00:00\",\"description\":\"Fedezd fel, hogyan seg\u00edthet az ESM a c\u00e9gek mindennapi munk\u00e1j\u00e1ban a COVID \u00e9s home office id\u0151szak\u00e1ban! TOPdesk\",\"breadcrumb\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#primaryimage\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png\",\"contentUrl\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png\",\"width\":1528,\"height\":720},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.topdesk.mom\/hu\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ah\u00e1ny koll\u00e9ga, annyi iroda\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#website\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/\",\"name\":\"TOPdesk\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.topdesk.mom\/hu\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#organization\",\"name\":\"TOPdesk\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/TOPdesk_RGB_Logo.svg\",\"contentUrl\":\"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/TOPdesk_RGB_Logo.svg\",\"width\":1,\"height\":1,\"caption\":\"TOPdesk\"},\"image\":{\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TOPdesk\/\",\"https:\/\/x.com\/topdesk\",\"https:\/\/www.instagram.com\/topdeskuk\/\",\"https:\/\/www.linkedin.com\/company\/topdesk\/\",\"https:\/\/www.youtube.com\/user\/topdesk\",\"https:\/\/en.wikipedia.org\/wiki\/TOPdesk\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/d5c66687e696681558408f7365411160\",\"name\":\"Camille\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/536b583efa467323a58b4378dcc4db34502b8a97a3ce830f171429d920e09488?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/536b583efa467323a58b4378dcc4db34502b8a97a3ce830f171429d920e09488?s=96&d=mm&r=g\",\"caption\":\"Camille\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Ah\u00e1ny koll\u00e9ga, annyi iroda | TOPdesk Blog","description":"Fedezd fel, hogyan seg\u00edthet az ESM a c\u00e9gek mindennapi munk\u00e1j\u00e1ban a COVID \u00e9s home office id\u0151szak\u00e1ban! TOPdesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/","og_locale":"en_US","og_type":"article","og_title":"Ah\u00e1ny koll\u00e9ga, annyi iroda","og_description":"Fedezd fel, hogyan seg\u00edthet az ESM a c\u00e9gek mindennapi munk\u00e1j\u00e1ban a COVID \u00e9s home office id\u0151szak\u00e1ban! TOPdesk","og_url":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/","og_site_name":"T3 TOPdesk - HU","article_publisher":"https:\/\/www.facebook.com\/TOPdesk\/","article_published_time":"2021-01-20T08:41:53+00:00","article_modified_time":"2024-09-12T12:07:53+00:00","og_image":[{"width":1528,"height":720,"url":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png","type":"image\/png"}],"author":"Camille","twitter_card":"summary_large_image","twitter_creator":"@topdesk","twitter_site":"@topdesk","twitter_misc":{"Written by":"Camille","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#article","isPartOf":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/"},"author":{"name":"Camille","@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/d5c66687e696681558408f7365411160"},"headline":"Ah\u00e1ny koll\u00e9ga, annyi iroda","datePublished":"2021-01-20T08:41:53+00:00","dateModified":"2024-09-12T12:07:53+00:00","mainEntityOfPage":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/"},"wordCount":764,"publisher":{"@id":"https:\/\/www.topdesk.mom\/hu\/#organization"},"image":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#primaryimage"},"thumbnailUrl":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png","articleSection":["Megosztott szolg\u00e1ltat\u00e1sok","V\u00e1llalati szolg\u00e1ltat\u00e1smenedzsment"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/","url":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/","name":"Ah\u00e1ny koll\u00e9ga, annyi iroda | TOPdesk Blog","isPartOf":{"@id":"https:\/\/www.topdesk.mom\/hu\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#primaryimage"},"image":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#primaryimage"},"thumbnailUrl":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png","datePublished":"2021-01-20T08:41:53+00:00","dateModified":"2024-09-12T12:07:53+00:00","description":"Fedezd fel, hogyan seg\u00edthet az ESM a c\u00e9gek mindennapi munk\u00e1j\u00e1ban a COVID \u00e9s home office id\u0151szak\u00e1ban! TOPdesk","breadcrumb":{"@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#primaryimage","url":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png","contentUrl":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/Blog_Dev_Ops.png","width":1528,"height":720},{"@type":"BreadcrumbList","@id":"https:\/\/www.topdesk.mom\/hu\/blog\/ahany-kollega-annyi-iroda-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.topdesk.mom\/hu\/"},{"@type":"ListItem","position":2,"name":"Ah\u00e1ny koll\u00e9ga, annyi iroda"}]},{"@type":"WebSite","@id":"https:\/\/www.topdesk.mom\/hu\/#website","url":"https:\/\/www.topdesk.mom\/hu\/","name":"TOPdesk","description":"","publisher":{"@id":"https:\/\/www.topdesk.mom\/hu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.topdesk.mom\/hu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.topdesk.mom\/hu\/#organization","name":"TOPdesk","url":"https:\/\/www.topdesk.mom\/hu\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/logo\/image\/","url":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/TOPdesk_RGB_Logo.svg","contentUrl":"https:\/\/www.topdesk.mom\/hu\/wp-content\/media\/sites\/51\/TOPdesk_RGB_Logo.svg","width":1,"height":1,"caption":"TOPdesk"},"image":{"@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TOPdesk\/","https:\/\/x.com\/topdesk","https:\/\/www.instagram.com\/topdeskuk\/","https:\/\/www.linkedin.com\/company\/topdesk\/","https:\/\/www.youtube.com\/user\/topdesk","https:\/\/en.wikipedia.org\/wiki\/TOPdesk"]},{"@type":"Person","@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/d5c66687e696681558408f7365411160","name":"Camille","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.topdesk.mom\/hu\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/536b583efa467323a58b4378dcc4db34502b8a97a3ce830f171429d920e09488?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/536b583efa467323a58b4378dcc4db34502b8a97a3ce830f171429d920e09488?s=96&d=mm&r=g","caption":"Camille"}}]}},"_links":{"self":[{"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/posts\/17005","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/users\/379"}],"replies":[{"embeddable":true,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/comments?post=17005"}],"version-history":[{"count":4,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/posts\/17005\/revisions"}],"predecessor-version":[{"id":24471,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/posts\/17005\/revisions\/24471"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/media\/17008"}],"wp:attachment":[{"href":"https:\/\/www.topdesk.mom\/hu\/wp-json\/wp\/v2\/media?parent=17005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}