{"id":16657,"date":"2021-11-03T06:05:30","date_gmt":"2021-11-03T05:05:30","guid":{"rendered":"https:\/\/www.topdesk.mom\/hu\/?p=16657"},"modified":"2024-09-10T16:17:31","modified_gmt":"2024-09-10T14:17:31","slug":"uzemeltetes-barhonnan","status":"publish","type":"post","link":"https:\/\/www.topdesk.mom\/hu\/blog\/uzemeltetes-barhonnan\/","title":{"rendered":"\u00dczemeltet\u00e9s b\u00e1rhonnan: a home office \u00e9s az IT j\u00f6v\u0151je"},"content":{"rendered":"<p>K\u00f6zel egy \u00e9vvel a t\u00f6meges t\u00e1vmunk\u00e1ra val\u00f3 \u00e1t\u00e1ll\u00e1s ut\u00e1n sokan k\u00e9rdezz\u00fck magunkt\u00f3l: &#8220;Hogyan tov\u00e1bb?&#8221;. Ahelyett, hogy a munk\u00e1ba val\u00f3 visszat\u00e9r\u00e9sre f\u00f3kusz\u00e1ln\u00e1nak, az el\u0151rel\u00e1t\u00f3 \u00fczemeltet\u00e9si vezet\u0151k most m\u00e1s \u00fczleti egys\u00e9gekkel egy\u00fctt dolgoznak egy fenntarthat\u00f3, &#8220;b\u00e1rhol m\u0171k\u00f6d\u0151&#8221; modell l\u00e9trehoz\u00e1s\u00e1n \u2013 \u00e9s nem v\u00e9letlen\u00fcl.<\/p>\n<p>A Gartner a munka \u00faj korszak\u00e1t &#8220;minden\u00fctt jelenl\u00e9v\u0151 v\u00e1llalkoz\u00e1sk\u00e9nt&#8221; hat\u00e1rozza meg. Ez egy olyan c\u00e9get jelent, amely technol\u00f3gi\u00e1kat, csapatstrukt\u00far\u00e1kat, folyamatokat, k\u00e9szs\u00e9geket \u00e9s eszk\u00f6z\u00f6ket haszn\u00e1l, hogy t\u00e1mogassa a t\u00e1vol dolgoz\u00f3 koll\u00e9g\u00e1kat, kihaszn\u00e1lja az elosztott infrastrukt\u00far\u00e1t, \u00e9s kiszolg\u00e1lja a minden\u00fctt jelenl\u00e9v\u0151 \u00fcgyf\u00e9lk\u00f6rt.<\/p>\n<p>M\u00e1s sz\u00f3val, az &#8220;\u00fczemeltet\u00e9s b\u00e1rhonnan&#8221; egy olyan koncepci\u00f3, ami form\u00e1lja a t\u00e1vmunka \u00e9s az IT j\u00f6v\u0151j\u00e9t.<\/p>\n<h3>\u201e\u00dczemeltet\u00e9s b\u00e1rhonnan\u201d modell<\/h3>\n<p>Az &#8220;\u00fczemeltet\u00e9s b\u00e1rhonnan&#8221; modell egy olyan szervezeti paradigm\u00e1t jelent, amely lehet\u0151v\u00e9 teszi az \u00fcgyfelek t\u00e1mogat\u00e1s\u00e1t, az alkalmazottak bevon\u00e1s\u00e1t f\u00f6ldrajzi helyt\u0151l f\u00fcggetlen\u00fcl, \u00e9s a term\u00e9kek\/szolg\u00e1ltat\u00e1sok b\u00e1rhol t\u00f6rt\u00e9n\u0151 bevezet\u00e9s\u00e9t.<\/p>\n<p>A gyakorlatban azonban az &#8220;\u00fczemeltet\u00e9s b\u00e1rhonnan&#8221; t\u00f6bb, mint az otthonr\u00f3l dolgoz\u00e1s vagy a virtu\u00e1lis \u00fcgyf\u00e9lszolg\u00e1lat, ugyanis a k\u00f6vetkez\u0151kre \u00f6sszpontos\u00edt:<\/p>\n<ul>\n<li>Egy\u00fcttm\u0171k\u00f6d\u00e9s \u00e9s termel\u00e9kenys\u00e9g<\/li>\n<li>Biztons\u00e1gos t\u00e1voli hozz\u00e1f\u00e9r\u00e9s<\/li>\n<li>Felh\u0151alap\u00fa \u00e9s modern infrastrukt\u00fara<\/li>\n<li>A digit\u00e1lis \u00e9lm\u00e9ny m\u00e9r\u00e9se<\/li>\n<li>Automatiz\u00e1l\u00e1s a t\u00e1voli m\u0171veletek t\u00e1mogat\u00e1s\u00e1ra<\/li>\n<\/ul>\n<p>Ez a modell kombin\u00e1lja a virtu\u00e1lis \u00e9s fizikai \u00e9lm\u00e9nyeket az alkalmazottak \u00e9s \u00fcgyfelek sz\u00e1m\u00e1ra. \u00d6sszess\u00e9g\u00e9ben egy integr\u00e1lt rendszer, amely az \u00fcgyfelekre \u00e9s az alkalmazottakra \u00f6sszpontos\u00edt, \u00e9s biztos\u00edtja a v\u00e1llalkoz\u00e1sok glob\u00e1lis el\u00e9rhet\u0151s\u00e9g\u00e9t.<\/p>\n<p>A Gartner legfrissebb jelent\u00e9se szerint 2023 v\u00e9g\u00e9re a v\u00e1llalkoz\u00e1sok mintegy 40%-a fog bevezetni egy ilyen modellt az alkalmazottak \u00e9s \u00fcgyfelek \u00e9lm\u00e9ny\u00e9nek optimaliz\u00e1l\u00e1s\u00e1ra. Fontos meg\u00e9rteni, hogy a &#8220;b\u00e1rhol t\u00f6rt\u00e9n\u0151 m\u0171k\u00f6d\u00e9s&#8221; \u00e9s a &#8220;t\u00e1vmunka&#8221; nem ugyanaz. M\u00edg a t\u00e1vmunk\u00e1t egy taktikai elemk\u00e9nt haszn\u00e1lj\u00e1k, addig a b\u00e1rhol t\u00f6rt\u00e9n\u0151 m\u0171k\u00f6d\u00e9s egy sz\u00e9lesk\u00f6r\u0171, strat\u00e9giai koncepci\u00f3, amely a digit\u00e1lis \u00fczleti \u00e1talakul\u00e1s r\u00e9sze.<\/p>\n<h3>Mi\u00e9rt fontos felk\u00e9sz\u00edteni a c\u00e9ged a b\u00e1rhol t\u00f6rt\u00e9n\u0151 m\u0171k\u00f6d\u00e9sre?<\/h3>\n<p>A Google &#8220;A munka j\u00f6v\u0151je Braz\u00edli\u00e1ban&#8221; c\u00edm\u0171 jelent\u00e9se szerint a c\u00e9gek 44%-a m\u00e1r most is hibrid modellt alkalmaz. Ebben a kontextusban a &#8220;b\u00e1rhol t\u00f6rt\u00e9n\u0151 m\u0171k\u00f6d\u00e9s&#8221; sz\u00e1mos el\u0151nyt k\u00edn\u00e1l:<\/p>\n<p><strong>Munkat\u00e1rsak felhatalmaz\u00e1sa<\/strong>: Nagyobb rugalmass\u00e1got biztos\u00edt a munkav\u00e1llal\u00f3knak, lehet\u0151v\u00e9 t\u00e9ve sz\u00e1mukra, hogy jobban ir\u00e1ny\u00edts\u00e1k a munkaidej\u00fcket.<\/p>\n<p><strong>Automatikus telep\u00edt\u00e9s<\/strong>: K\u00f6nnyen telep\u00edtheted term\u00e9keidet \u00e9s szolg\u00e1ltat\u00e1saidat b\u00e1rhol l\u00e9v\u0151 \u00fcgyfelekhez.<\/p>\n<p><strong>Biztons\u00e1gos t\u00e1voli hozz\u00e1f\u00e9r\u00e9s<\/strong>: A t\u00e1voli el\u00e9r\u00e9ssel gyorsan \u00e9s k\u00f6nnyen megoldhatod az eszk\u00f6zprobl\u00e9m\u00e1kat, b\u00e1rhol is legyenek a vil\u00e1gon.<\/p>\n<p><strong>K\u00f6lts\u00e9ghat\u00e9konys\u00e1g<\/strong>: A felh\u0151re t\u00e1maszkod\u00f3 modell cs\u00f6kkenti a fizikai infrastrukt\u00fara k\u00f6lts\u00e9geit \u00e9s karbantart\u00e1s\u00e1t.<\/p>\n<p><strong>N\u00f6velt termel\u00e9kenys\u00e9g \u00e9s hat\u00e9konys\u00e1g<\/strong>: A t\u00e1voli hozz\u00e1f\u00e9r\u00e9s \u00e9s az \u00fczleti er\u0151forr\u00e1sokhoz val\u00f3 b\u00e1rhonnan hozz\u00e1f\u00e9r\u00e9s fokozza az egy\u00fcttm\u0171k\u00f6d\u00e9st \u00e9s a hat\u00e9konys\u00e1got.<\/p>\n<h3>Az IT \u00e1gazatra gyakorolt hat\u00e1sok<\/h3>\n<p>Az IT vezet\u0151k gyakran fenntartanak bizonyos eszk\u00f6z\u00f6ket a folyamatok folytonoss\u00e1ga \u00e9rdek\u00e9ben. Az &#8220;\u00fczemeltet\u00e9s b\u00e1rhonnan&#8221; kik\u00fcsz\u00f6b\u00f6li ezt a t\u00f6bbletmunk\u00e1t, biztos\u00edtva, hogy az IT-csapatok ne f\u00fcggjenek egyetlen szervert\u0151l vagy h\u00e1l\u00f3zatt\u00f3l. Az automatiz\u00e1lt konfigur\u00e1ci\u00f3k r\u00e9v\u00e9n minden er\u0151forr\u00e1s folyamatosan m\u0171k\u00f6dik, b\u00e1rhonnan el\u00e9rhet\u0151.<\/p>\n<p>A zero-touch provisioning lehet\u0151v\u00e9 teszi az eszk\u00f6z\u00f6k gyors \u00e9s automatikus telep\u00edt\u00e9s\u00e9t \u00e9s konfigur\u00e1l\u00e1s\u00e1t, ami k\u00fcl\u00f6n\u00f6sen fontos, ahogy a perem-infrastrukt\u00far\u00e1k b\u0151v\u00fclnek.<\/p>\n<p>Az Accenture kutat\u00e1sa szerint a gyorsan n\u00f6vekv\u0151 v\u00e1llalatok 63%-a a &#8220;termel\u00e9kenys\u00e9g b\u00e1rhol&#8221; modellt alkalmazza. Az automatiz\u00e1ci\u00f3 mellett ez a modell t\u00e1mogatja az IT-csapatokat az eszk\u00f6zcser\u00e9k felgyors\u00edt\u00e1s\u00e1ban \u00e9s az \u00fcgyfelek t\u00e1mogat\u00e1s\u00e1ban.<\/p>\n<h3>Az automatiz\u00e1l\u00e1s ereje<\/h3>\n<p>A m\u0171veletek automatiz\u00e1l\u00e1sa cs\u00f6kkenti a k\u00f6lts\u00e9geket \u00e9s jav\u00edtja a min\u0151s\u00e9get. A hiperautomatiz\u00e1l\u00e1s, amely az AI-eszk\u00f6z\u00f6k \u00e9s RPA kombin\u00e1ci\u00f3j\u00e1t haszn\u00e1lja, lehet\u0151v\u00e9 teszi a teljes munkafolyamatok automatiz\u00e1l\u00e1s\u00e1t. Azonban a v\u00e1llalatoknak meg kell tal\u00e1lniuk az egyens\u00falyt az AI-automatiz\u00e1lt \u00e9s AI-assziszt\u00e1lt feladatok k\u00f6z\u00f6tt, hogy meg\u0151rizz\u00e9k a m\u0171k\u00f6d\u00e9s m\u00f6g\u00f6tti \u00e9rt\u00e9ket.<\/p>\n<p>Az &#8220;\u00fczemeltet\u00e9s b\u00e1rhonnan&#8221; egy integr\u00e1lt megk\u00f6zel\u00edt\u00e9s, amely t\u00e1mogatja a digit\u00e1lis \u00e1talakul\u00e1st. A service desk megold\u00e1sok kulcsszerepet j\u00e1tszanak ebben a modellben, lehet\u0151v\u00e9 t\u00e9ve az inform\u00e1ci\u00f3k visszakeres\u00e9s\u00e9t, eszk\u00f6z\u00f6k konfigur\u00e1l\u00e1s\u00e1t \u00e9s karbantart\u00e1s\u00e1t.<\/p>\n<p>Szeretn\u00e9l technol\u00f3giai t\u00e1mogat\u00e1st az &#8220;\u00fczemeltet\u00e9s b\u00e1rhonnan&#8221; strat\u00e9gia elind\u00edt\u00e1s\u00e1hoz? <a href=\"https:\/\/www.topdesk.mom\/hu\/online-proba\/\" target=\"_new\" rel=\"noopener\">Pr\u00f3b\u00e1ld ki a TOPdesket ingyen!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u00f6zel egy \u00e9vvel a t\u00f6meges t\u00e1vmunk\u00e1ra val\u00f3 \u00e1t\u00e1ll\u00e1s ut\u00e1n sokan k\u00e9rdezz\u00fck magunkt\u00f3l: &#8220;Hogyan tov\u00e1bb?&#8221;. Ahelyett, hogy a munk\u00e1ba val\u00f3 visszat\u00e9r\u00e9sre f\u00f3kusz\u00e1ln\u00e1nak, az el\u0151rel\u00e1t\u00f3 \u00fczemeltet\u00e9si vezet\u0151k most m\u00e1s \u00fczleti egys\u00e9gekkel egy\u00fctt dolgoznak egy fenntarthat\u00f3, &#8220;b\u00e1rhol m\u0171k\u00f6d\u0151&#8221; modell l\u00e9trehoz\u00e1s\u00e1n \u2013 \u00e9s nem v\u00e9letlen\u00fcl. A Gartner a munka \u00faj korszak\u00e1t &#8220;minden\u00fctt jelenl\u00e9v\u0151 v\u00e1llalkoz\u00e1sk\u00e9nt&#8221; hat\u00e1rozza meg. Ez egy olyan<\/p>\n","protected":false},"author":379,"featured_media":16660,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-16657","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":"","blog_hubspot_cta_link":"","toc_display":"not-visible","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u00dczemeltet\u00e9s b\u00e1rhonnan: a home office \u00e9s az IT j\u00f6v\u0151je | TOPdesk Blog<\/title>\n<meta name=\"description\" content=\"Ismerd meg, hogyan alak\u00edthatod \u00e1t a munkav\u00e9gz\u00e9st a &quot;b\u00e1rhol m\u0171k\u00f6d\u0151&quot; modellel, \u00e9s tudd 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